Getting your test results
If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- in your SystmOnline account
- by phoning us on 01159 440088 between 2pm and 4pm to give the clinician time to comment on the test and at a time when the receptionist will have more time to deal with your enquiry. Checking results can be time consuming so is not possible during a busy morning
You may ring the surgery for the results of tests which have been requested by the medical centre, but please remember the following points:
- Results will only be given to the specific patient to whom they apply. In the interest of confidentiality please be prepared to identify yourself
- Please do not expect the reception staff to have any medical knowledge. They are instructed only to tell you if your test is normal. If the test is abnormal or you require further discussion or interpretation then please refer to your doctor
Laboratory specimens
If you are asked to hand in a specimen, please ensure that we receive it in the correct container, obtained from the surgery, marked with name, date of birth and date of sample. Similarly, if you need a blood test please make a morning appointment.
Questions about your results
If you want to talk to someone about your results, fill out a test results request form and someone will be in touch.