We would like to know how we can improve our service to you and how you perceive our surgery and staff.

Patients Group (PPG)

We have a well established patient’s group that meets throughout the year usually on a Wednesday evening from 18:30. The Group meets with both the practice manager and medical staff and works toward improving patient services.

If you would like to join the group and can offer some time commitment please contact Richard Page – practice manager on 0115 9440088. Richard will be happy to chat and also put you in touch with our fabulous PPG chair – Mr Stephen Webster.

You can also register online by completing the Patient Participation Group Registration form.

Virtual Patient Representation Group

We also wish to establish a ‘virtual patient representation group’ so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email then please contact Richard Page – practice manager on 0115 9440088.

PPG Minutes

All previous PPG meeting minutes can be found on the PPG Minutes page.

PPG Report and Action Plan

The action plan agreed by the PPG and Practice in response to the survey carried out in 2013/2014 can be found below:

PPG Report and Action Plan