You may ring the surgery for the results of tests which have been requested by the medical centre, but please remember the following points:
- Results will only be given to the specific patient to whom they apply. In the interest of confidentiality please be prepared to identify yourself.
- Please telephone between 14:00 and 16:00 to give the doctor time to comment on the test and at a time when the receptionist will have more time to deal with your enquiry. Checking results can be time consuming so is not possible during a busy morning.
- Please do not expect the reception staff to have any medical knowledge. They are instructed only to tell you if your test is normal. If the test is abnormal or you require further discussion or interpretation then please refer to your doctor.
If you are asked to hand in a specimen, please ensure that we receive it in the correct container, obtained from the surgery, marked with name, date of birth and date of sample. Similarly, if you need a blood test please make a morning appointment.