The VillageWest HallamIlkeston, DE7 6GRTel: 0115 944 0088
Please note the Practice will be closed for training from 1.00pm on the following days:
21 June 2017
12 July 2017
If you need to speak to a doctor urgently, please dial 111 for the out of hours service.
MB BCh (Cork 2000) MRCGP MRCPCH
BM BS BMed (Nottingham 2005) MRCGP DRCOG
BM.BS (Newcastle 1993) MRCGP DRCOG FFPRH
MBChB (Birmingham 1997) ,MRCS, FRCR1,DRCOG,DFFP,LoCIUT,MRCGP,LoCSDI
Lisa Holmes - Senior HCA
Bev Wilson - HCA
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
The Senior HCA also undertakes medical reviews, health-checks, wound management, spirometry, ECGs and ear irrigation
The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
The midwife works closely with the doctors in providing care for all expectant mothers. In addition to running an ante-natal clinic, she works with the health visitor in helping to prepare couples for the birth and care of their baby. The midwife runs an ante-natal clinic every Thursday between 9.20am and 1.00pm and will also offer antenatal classes which are run by the Ilkeston Community Hospital - 0115 9305522
The nursing team provides specialist nursing to those in the community who are unable to get to the surgery for treatment such as wound care. They are also responsible for the ongoing health care needs of housebound patients and their families with a variety of conditions such as diabetes, arthritis, multiple sclerosis, etc., and liaise with other providers of care in the community. Another large part of their role is supporting terminally ill patients who wish to be cared for in their own home. Their service also includes the promotion of continence and health education.
A health visitor is concerned with the health and well-being of families. Health promotion, early detection of ill health and monitoring of normal growth and development are her responsibility, with particular reference to mothers, babies and the under 5’s. She liaises closely with the GP’s, other members of the nursing team and professions allied to medicine, such as social workers, speech therapists and pre-school teacher counsellors. The health visitor has specialist knowledge of the facilities and resources available for families and children in the area.
Patients can self-refer to the counselling service
Louise Read Dispensary Manager
Dawn Middleton Dispensing Assistant
Elly Knighton Dispensing Assistant
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