We would like to know how we can improve our service to you and how you perceive our surgery and staff.
We have a well established Patient's Group that meets throughout the year usually on a Wednesday evening from 6.30pm. The Group meets with both the Practice Manager and Medical Staff and works toward improving patient services.
The next meeting will be on Wednesday 13th September @ 7pm. The meeting will be held at the West Hallam Medical Centre.
If you would like to join the group and can offer some time committment please contact Richard Page - Practice Manager or the Patients Group Chair - June Hartley on 0115 9306329.
Meeting minutes are attached below.
Patient Group Annual Report 2014/5
Please click on the link below to read the annual report for 2014/5.
The practice would like to thank all the PPG for their help and support during the year and look forward to working together in 2015/6.
PPG Report 14-15
Virtual Patient Representation Group
We also wish to establish a 'virtual patient representation group' so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email then please contact Richard Page - Practice Manager.
Patient Group Campaign 2015-6
The PPG is raising awareness of the following campaigns between March-May 2015:
- Wasted medications
- How your pharmacy can help you
- Getting medical advice - who can help?
A patient information poster will be displayed each month in the waiting area and on local notice boards.
The posters and the key information is attached in the below link.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.