We would like to know how we can improve our service to you and how you perceive our surgery and staff.
We have a well established Patient's Group that meets throughout the year usually on a Wednesday evening from 6.30pm. The Group meets with both the Practice Manager and Medical Staff and works toward improving patient services.
The next meeting will be on Wednesday 17th January @ 6.30pm. The meeting will be held at the West Hallam Medical Centre.
If you would like to join the group and can offer some time committment please contact Richard Page - Practice Manager on 0115 9440088.
Meeting minutes are attached below.
Virtual Patient Representation Group
We also wish to establish a 'virtual patient representation group' so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email then please contact Richard Page - Practice Manager.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.