Welcome to West Hallam Medical Centre
Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
Being seen by the Appropriate Clinician
When calling the practice you will be asked by the reception team the reason for your call. This is simply to allow the reception team to ensure you are seen by the most appropriate clinician. It is not the receptionist being nosy. The reception team have been trained to appropriately direct your call and are bound by a confidentiality clause.
The practice clinical team now consists of a wide range of clinicians who can manage all conditions. We hope you agree that it is important that GPs see and treat the most poorly and complex patients. It is not a good use of their time to be managing minor illness.
We will shortly be offering Online Appointments for the management of certain long-term conditions. This will mean we can undertake your annual long-term condition review and medication review without you needing to attend the Practice. Of course if a blood test or investigation is required you will need to attend the Practice. If you have Asthma and this would be of interest please email firstname.lastname@example.org
Extended Access Appointments
From the 1st October 2018 we will be able to offer a small number of appointments to patients in an evening and at a weekend. These will be provided by a combination of this Practice, Appletree Medical Practice in Duffield, Arthur Medical Centre in Horsley Woodhouse, Riversdale Surgery in Belper, Whitemoor Medical Centre in Belper and Ripley Hospital. Please ask at Reception for more information.
Its flu season. This year Public Health have decided to offer a different vaccine for those aged 65 and those under 65 and at risk. This has caused supply problems across all the NHS. Its really important you have your flu jab. Please contact the Practice if you require a flu jab and the Reception team will be happy to help.
Changes to dressings service from 1st September 2018
A number of changes are being made to the dressing’s services provided by GP practices this includes us here at West Hallam.
What are the changes?
From 1st September 2018 we will only be able to provide an in house dressings service in the following limited circumstances,
- If you have been discharged from acute or secondary care services and need suture removal, staples and associated simple wound care requiring a dressing. If after 2 weeks your wound has not fully healed your practice nurse will advise you whether any further care should be provided by a hospital Minor Injuries Unit or the District Nursing Team.
- If you have had a minor injury in the last 48 hours, that you cannot manage with over-the-counter dressings from a pharmacy in the last 48 hours and have not already been to A&E or a Minor Injuries Unit at a hospital, then we can see if it is appropriate for in house dressing.
Background to changes
Traditionally the GP surgeries have provided an in house dressing’s service to their patients. This takes up a large amount of nursing time and yet GP surgeries are not contracted or funded to do them. This means that valuable time is taken away from our nursing team looking after patients with chronic diseases such as diabetes, asthma and hypertension.
Patients Group Meeting
The next meeting of the Patients Group will be on Wednesday 10th October @ 6.30pm. The meeting will be held at the West Hallam Medical Centre. If you have time to assist the Patient's Group please call the Practice Manager - Richard Page
Carla Whitehead has joined our Dispensary Team. We welcome Carla and im sure she will provide our dispensing patients with an excellent service.